Think of paintless dent repair like carefully pushing a dent out from the inside of your car, just like pushing a dent out of a ping pong ball! Here's how we do it step by step: Special lights: We use our unique PDR line board lights that shine curved lines across the dented area - this helps us see exactly where the dent is Getting behind the dent: We use special tools to reach behind the dented panel from the inside of your car Gentle pushing: We carefully apply pressure and slowly push the dent back and forth, stretching it little by little Shrinking the dent: As we repeat this gentle pushing process, the dent gets smaller and smaller Final touches: Sometimes we use a "knock down" tool to release tension, then continue pushing until the dent completely disappears The best part? We never touch your car's paint - we work from behind the metal to push it back to its original shape!